1. Our Quality Guarantee

We want you to love every product you receive! If you’re not satisfied with the quality, here’s what you need to know:

• Within 28 days of receiving your order, reach out to our friendly support team.
• We’ll investigate promptly and find a solution.
• If valid, we’ll send you a replacement or provide a refund if needed.
• Please note that minor colour variations are normal due to printing processes.

2. Defective or Damaged Items

• If your order arrives damaged or defective, don’t worry! We’ve got you covered.

3. Lost Packages

• If your package goes missing during transit, let us know within 28 days.

4. Returns

• Unfortunately, we cannot accept returns for personalized products.
• If you need a new order, you’ll be responsible for the costs.

5. Address Matters

• Double-check your address to avoid any hiccups.
• If an order is returned due to an insufficient address, we’ll handle it safely.

Remember, we’re here to make your experience delightful! If you have any questions, feel free to reach out to us on our Contact Us page.