Thank you for choosing Siren Workshop! We strive to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

Order Processing:

All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed.

Shipping Methods:

We offer standard shipping services for domestic and international orders.

Delivery times may vary based on your location and chosen shipping method. Please refer to our checkout page for estimated delivery times.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping charges during the checkout process before completing your purchase.

Domestic Shipping:

We provide shipping services within New Zealand. Standard domestic shipping usually takes 5 business days for delivery.

The estimated delivery dates are indicative and do not constitute a guarantee. For high volumes, complex formats, certain countries, or special circumstances delivery times might vary.

International Shipping:

We offer international shipping to select countries. International orders may take 5 business days to 10 business days for delivery, depending on the destination and customs processing.

Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment.

Customs and Duties:

International customers are responsible for any customs and import duties that may be applied upon delivery. Customs policies vary widely from country to country; please contact your local customs office for more information.

Incomplete or Incorrect Address:

It is the responsibility of the customer to provide accurate shipping information. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages:

Siren Workshop is not responsible for lost or stolen packages. Please ensure that you provide a secure delivery address.

Contact Information:

If you have any questions or concerns about our shipping policy, please contact our customer service team at info@sirenworkshop.com

Note: This shipping policy is subject to change without notice. Please review this page regularly for any updates.

Thank you for shopping with us!